kg995 Terms & Conditions

1 Introduction & Scope

These terms and conditions ("Terms") apply to the kg995 platform and all related services. When you create an account, log in, or use any service on kg995, you are considered to have accepted these Terms.

These Terms apply to users located in Bangladesh. We are committed to maintaining a safe and fair environment at all times. Please read this document carefully and contact our support team for any questions.

2 Age Requirement & Eligibility

You must be 21 years of age or older to use kg995 services. Access to and participation in this platform is strictly prohibited for minors.

• You must be 21 years of age or older.
• You must have a valid bank account or mobile banking account registered in your own name.
• Each individual may operate only one account.
• All information you provide must be truthful, accurate, and complete.
• If you have previously been banned from the platform, re-registration is not permitted.

3 Account Registration & Security

When creating an account on kg995, you must provide accurate and up-to-date personal information. The responsibility for maintaining account security rests entirely with the user.

• Keep your login credentials (username and password) confidential and do not share them with any third party.
• If you suspect any unauthorized access to your account, notify the support team immediately.
• Update your account information promptly whenever it changes.
• If you experience any account access issues, contact us by email at ([email protected]).

If any individual operates multiple accounts using false information or violates any platform rules, kg995 reserves the right to suspend or terminate that account.

4 Deposit Terms & Conditions

To deposit funds on kg995, you must use one of the following methods: bKash, Nagad, Rocket, Upay, or bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

• Minimum deposit amount: ৳500 (per method).
• The account used for deposits must be registered in your own name.
• Deposits from third-party accounts are not accepted.
• kg995 reserves the right to verify the amount or source of any deposit if questions arise.
• Multiple deposits are allowed, but the minimum amount applies to each transaction.

5 Withdrawal Terms & Conditions

The following conditions must be met to withdraw winnings from kg995:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be delayed if account verification has not been completed.
• If there is an active bonus wagering requirement, the full balance cannot be withdrawn until that requirement is met.
• kg995 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

All financial transactions are secured through SSL encryption. kg995 is firmly committed to maintaining a safe and transparent financial environment.

6 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳10,000. For example:

• ৳1,000 deposited → ৳1,000 bonus → total balance ৳2,000.
• ৳22,000 deposited → ৳10,000 bonus → total balance ৳32,000.

After receiving the bonus, a wagering requirement of 15 times the bonus amount must be completed before withdrawal. For example: ৳1,000 bonus × 15 = ৳15,000 in bets must be placed. Wagering is calculated on the bonus amount only.

7 General Bonus Terms & Conditions

All bonus offers are subject to the following general terms and conditions:

• A user may receive the welcome bonus only once.
• If a valid promo code is available to claim a bonus, it must be entered at the time of deposit.
• Any attempt to abuse bonuses by operating multiple accounts will result in forfeiture of the bonus.
• Winnings earned using bonus funds are only withdrawable after the wagering requirement has been met.
• kg995 reserves the right to modify, suspend, or cancel any bonus offer.
• If unusual betting patterns are identified as bonus-hunting behavior, the bonus may be cancelled.

8 VIP & Loyalty Program

The kg995 VIP program has five tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Advancement to a higher tier depends on your regular and active participation on the platform. Cashback amounts are also subject to the bonus policy and applicable conditions may need to be met before withdrawal.

9 Prohibited Activities

The following activities are strictly prohibited on the kg995 platform and may result in permanent account termination:

• Attempting to gain an advantage through fraud or deception.
• Using software, bots, or automated methods to conduct betting or gaming.
• Exploiting bonus benefits by operating multiple accounts.
• Using the platform for money laundering or illegal financial activities.
• Attempting to access another user's account.
• Attempting to interfere with the platform's security systems.
• Harassing or abusive behavior toward other users.

In the event of any such violation, kg995 reserves the right to terminate the account, freeze funds, and take legal action if necessary.

10 Fair Play Policy

kg995 is committed to ensuring a fair and equal-opportunity environment for all users. Our gaming system fully adheres to fair play principles.

• All game outcomes are determined independently and no party can manipulate the results.
• Game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) maintain their own security and fairness standards.
• If you have any questions about a game outcome, please contact the support team.

11 Data Collection & Use

kg995 takes full responsibility for protecting your personal information. We keep all your data secure using SSL encryption technology.

• Your personal information is used solely for the purpose of providing services and ensuring security.
• Information is transferred to third parties only with service providers and under strict confidentiality agreements.
• Information may be provided to authorities when required by law.
• For more details, please read our Privacy Policy.

12 Cookies & Technical Data

kg995 uses cookies and similar technologies to improve the website experience. By accessing the website, you are considered to have consented to this use.

You can manage cookies through your browser settings, though this may affect some features of the platform.

13 Responsible Gaming Policy

kg995 places the highest priority on responsible gaming. We believe that entertainment is truly enjoyable only when it is managed in a controlled and responsible manner.

• Bet within your financial means — never exceed your limits.
• Avoid placing excessive bets to try to recover losses.
• Never consider gaming as a source of income — it is entertainment only.
• You may set deposit limits or enable Self-exclusion on your account if needed.
• If gaming begins to have a negative impact on your family or social life, take a break.

For more details, visit our Responsible Gaming page.

14 Account Suspension & Closure

You may request a temporary suspension or permanent closure of your account at any time at your own discretion. Please contact the support team to do so.

Withdraw any available balance before closing your account. For funds remaining after account closure, you will need to contact the support team to make a claim.

15 Limitation of Liability

kg995 always strives to provide uninterrupted service, but disruptions may occur due to technical issues, maintenance, or other reasons. We commit to resolving such situations promptly.

• If you experience a loss due to a technical error, please file a complaint with the support team.
• kg995 is not responsible for issues related to third-party services (internet connection, mobile banking).
• Every complaint is reviewed seriously and a fair resolution is provided.

16 Changes to Terms

kg995 reserves the right to modify, add to, or remove parts of these Terms at any time. Users will be notified in advance of significant changes to the extent possible.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We therefore recommend visiting this page regularly.

17 Dispute Resolution

Any dispute or complaint will first be addressed through our support team. Contact support here:

• Live Chat: Available 24/7, with support in Bengali and English.
• Email: [email protected]

Providing your account details, transaction date, and a full description when filing a complaint will help reach a faster resolution. kg995 is committed to resolving all disputes impartially and fairly.

18 Entire Agreement

These Terms, our Privacy Policy, and our Responsible Gaming policy together form the complete agreement between kg995 and the user.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. Waiving any specific term will not affect the other terms.

kg995 is always ready to deliver the highest quality entertainment experience as a safe and reliable platform.